We care about your satisfaction. That’s why returns to Photools are fast & easy! You may return it to Photools , subject to the conditions and exclusions below:
Please read conditions below. If all conditions are not met, Photools reserves the right to refuse the return or to charge a minimum 15% restocking fee.
Final Sale & Non-returnable Items
Defective items may be repaired, exchanged, or refunded at our discretion for the same model or manufacturer’s equivalent model
Please allow 3-5 business days for mail-in exchanges to be processed
Refunds & Credits
Once we receive and inspect your item(s), we will credit your account. Please allow 5-7 days for a credit to appear on your account. In most cases, we will issue your refund in the same way you made the original purchase. If payment was made by check, the refund check will be issued no sooner than 10 business days after the date of purchase. Please note: we can only refund the original purchase price. Shipping and handling fees are nonrefundable.